Getting started

AskAnyDocs helps you turn website pages, help center articles, PDFs, and internal documents into an AI assistant that can answer visitor questions on your site. The main setup is straightforward, but the quality of the final bot depends on how clearly you prepare and organize the knowledge sources.

What AskAnyDocs is used for

Teams usually use AskAnyDocs when they want a support or documentation chatbot that answers from approved content instead of improvising from the open web. Common use cases include:

• answering product, pricing, onboarding, and support questions
• helping visitors find the right documentation page faster
• reducing repeated questions before a user contacts support
• making PDF, DOCX, TXT, HTML, Markdown, and website content searchable through chat
• reviewing conversations to discover missing documentation

The assistant works best when your source content already contains the answers you expect users to ask for. AskAnyDocs can retrieve and summarize indexed information, but it should not be treated as a replacement for clear product documentation.

Core setup workflow

Most teams follow the same path when launching their first bot:

1. Create a bot in the AskAnyDocs dashboard.
2. Add knowledge sources such as website pages, sitemap URLs, URL lists, or uploaded files.
3. Wait for indexing to finish and check that the selected pages or documents were processed.
4. Configure the widget name, accent color, avatar, starter question, and fallback behavior.
5. Preview the assistant with real customer questions.
6. Add your website domain to the allowed domains list.
7. Embed the widget on the pages where visitors should see it.

You can start small. A focused first bot with one documentation section and a few important files is often easier to test than a bot trained on every page your company has ever published.

Before you create a bot

Prepare a clean source of truth before importing content. Good first sources include:

• public product pages that describe features, pricing, and plans
• help center articles that answer repeated customer questions
• onboarding pages, getting-started guides, and tutorials
• PDFs or DOCX files with product specifications or policies
• support documents that explain troubleshooting steps

Avoid indexing duplicate, outdated, or low-value pages in the first pass. For example, category pages, tag archives, old campaign pages, and thin blog posts can create noise. If the bot sees conflicting answers, it may choose the wrong one.

What the bot can answer

The assistant answers from the content you index. If an answer is missing, outdated, or buried in a vague paragraph, the bot may not respond reliably. For the best results:

• use clear headings in your documentation
• keep pricing, limits, and policy details current
• split long documents into logical sections
• remove outdated versions of the same information
• add examples for questions users ask frequently

After launch, review real conversations. Repeated unanswered questions are a strong signal that you should add a new documentation section or rewrite an existing one.

Recommended first launch

For a first launch, index one product website or one help center section plus a short set of support documents. Then ask 10 to 20 realistic questions before embedding the widget publicly. Test questions about setup, pricing, account access, troubleshooting, and product limits.

If the bot answers well, add more sources gradually. If it struggles, improve the source material first. Better documentation usually improves the assistant more than adding more pages.

Next steps

After reading this overview, continue with:

• creating your first bot
• adding website pages and uploaded documents
• customizing the widget
• embedding the widget on your site
• reviewing conversations and messages after launch

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