Product docs

Widget setup and customization

Set the widget name, color, avatar, starter question, and embed snippet before going live.

Last updated: 2026-03-21

The widget settings page controls how the assistant appears on your website.

Branding options

You can configure:

  • bot name
  • accent color
  • avatar or logo
  • starter question
  • button text

Previewing changes

The settings page includes a live preview so you can see how the widget header, messages, and trigger button will look before saving.

Embedding the widget

After saving the widget settings, copy the embed snippet and place it on your website where your scripts are normally loaded.

Before going live, verify:

  1. the welcome question matches your use case
  2. the branding fits your site
  3. the bot can answer the most common visitor questions
  4. the fallback or support escalation link is configured if needed

Related articles