Plans and limits

AskAnyDocs plans are based on usage limits rather than feature gating alone. Understanding these limits helps you plan how much content to index, how many bots to create, and when an upgrade may be needed.

Main limits

The most important plan limits are:

• number of bots
• indexed chunks
• message volume
• team members

These limits protect performance and make usage predictable. They also help you decide whether one focused bot is enough or whether separate bots are needed for different products, brands, or audiences.

What indexed chunks mean

When AskAnyDocs indexes a website page or document, the content is split into smaller searchable pieces called chunks. The assistant retrieves relevant chunks when answering a question.

Chunk usage depends on content length and structure. A short FAQ page may use only a few chunks, while a long PDF, detailed policy, or large documentation page may use many more.

Because chunks are based on processed content rather than raw page count, two websites with the same number of pages can use different amounts of capacity.

Website page estimates

For website and sitemap discovery, the UI estimates how many pages you can still select based on remaining chunk capacity. This estimate is based on average chunks per page.

Treat the estimate as guidance, not an exact final number. Very long pages, dense tables, and large files can use more capacity than expected. Short pages may use less.

Message volume

Message limits apply to visitor and user interactions with your bots. If your widget is placed on high-traffic pages, message usage can grow quickly.

To manage message volume:

• place the widget where it is most useful
• improve starter questions to guide users
• keep documentation clear so users need fewer follow-up questions
• review repeated questions and add better source content

Team member limits

Team member limits control how many people can access the workspace. Invite only users who need to manage bots, review conversations, edit sources, or handle integrations.

For agencies or multi-brand teams, separate workspaces can make ownership and billing clearer.

When you hit a limit

If you reach a limit, the UI blocks additional actions that would exceed your current plan. For example, you may be unable to add another bot, invite another team member, or index additional content.

When this happens, you can:

• remove low-value sources
• reduce the page selection before indexing
• split content into a more focused bot
• archive unused bots if appropriate
• upgrade from the account area

Planning a clean first setup

For the first launch, index the highest-value content first: setup guides, pricing pages, support FAQs, troubleshooting documentation, and product reference pages. Add blog posts and secondary marketing pages later only if they help answer real user questions.

Related articles